Mobile / Sports
Before you use your account — to place a bet, move funds through OVO or LinkAja, or contact support — these terms set out the rules that apply. They cover account access, wallet transactions, and how we handle disputes. Access to our platform depends on local law and is available only where permitted in your region.
These terms form the agreement between you and mafiacuan for every session you open, every wallet transaction you initiate through OVO, LinkAja, or QRIS, and every support request you raise. By logging in and using account features, you confirm that you have read and accept these conditions. We may update these terms when our services change or when local regulations require it. When we do, the updated version is posted on this page with a revised effective date. Continued use of your account after that date means you accept the revised terms. If a change affects your rights in a material way, we will notify you through the contact address on your account. Use of the platform is permitted only where local law allows it. We do not accept accounts from regions where access is restricted by local legislation. If your region's rules change after you open an account, it is your responsibility to check whether continued access remains lawful. Our support team can help clarify availability questions — reach us through the live chat channel shown after login.
Transactions processed through OVO are subject to these terms and to OVO's own wallet conditions. Any dispute about a wallet movement starts with the transaction record in your account dashboard.
LinkAja transfers follow the same account-level rules. The current transaction status is always visible in your account history — check there before raising a support ticket.
QRIS payments are processed under the same policy framework. Scan-to-pay records appear in your wallet ledger immediately after the session is confirmed by the payment rail.
Not every interaction with mafiacuan falls under the same rule set. The table below shows where these terms apply directly, where a third-party policy takes over, and where a separate account document governs. Knowing the boundary saves time when you need to raise a question.
Your login, session security, and account settings are fully covered here. Any access dispute — locked account, unrecognised login, verification hold — is handled under these terms through our support channel.
Fund movements using OVO, LinkAja, and QRIS fall within these terms for the platform side of the transaction. The wallet provider's own conditions govern their processing layer separately.
Game results, lobby availability, and content displayed in the platform are governed by these terms alongside the rules embedded in each game. Neither side overrides the other.
External links, partner services, and payment processors operate under their own terms. We are not responsible for third-party policies, and these terms do not extend to those services.
You have concrete options when something on your account needs attention. Account records — transaction history, bet logs, wallet movements — are available in the account dashboard after login. If a record looks wrong, you can raise a correction request directly through the live chat channel or by email. You do not need to wait for a billing cycle or a scheduled review window; requests are handled as they arrive. If you believe a term has been applied incorrectly to your account, the right step is to open a support ticket and reference the specific transaction ID shown in your wallet ledger. Our support team reviews the transaction against the policy in place at the time it occurred. Where a resolution requires account adjustment, we confirm the outcome by email to the address registered on your account.
Transaction history, bet logs, and wallet ledger entries are all visible in your account dashboard. No request needed — log in and open the history tab to see the full record.
Name, contact address, and registered payment method can be updated through the account settings page. Some changes require identity verification as shown in the settings flow.
If a term is unclear or you believe it was applied incorrectly, open a live chat session after login. Reference your transaction ID so the support agent can pull the relevant record immediately.
For unresolved disputes, escalate by email to the address listed in the support section below. Include your account ID, the transaction reference, and a short description of the issue.
If a term on this page raises a question about your account, our support routes are open through live chat after login and by email. Have your account ID and the relevant transaction reference ready — it speeds up every review.
Open the chat widget after logging in to reach the support team directly. Use this route for account access questions, wallet transaction queries, and policy clarifications.
For detailed policy disputes or account review requests, email the address shown in your account settings under the Support tab. Include your account ID and transaction reference.
Your wallet ledger, transaction history, and active policy version are all accessible from the dashboard after login — check there first before opening a ticket.
Account data submitted to mafiacuan — login credentials, wallet details, contact information — is stored and processed according to the data handling practices described here and in our privacy notice. We use session cookies to keep you logged in and to detect unusual access patterns; you can manage cookie preferences through your browser settings, though disabling functional cookies may affect how account features work. Account security is your shared responsibility. We apply access controls on our side; you are responsible for keeping your login credentials private. If you suspect unauthorised access, use the account recovery path shown on the login page or contact support immediately through live chat.
Account and transaction data is retained for as long as your account is active and for any period required by applicable local regulation. The retention period applicable to your account is shown in the privacy notice linked from your account settings.
We use functional cookies for session management and analytics cookies to understand how the platform is used. You can review and adjust cookie settings from your browser at any time without losing your account data.
Passwords and OTP codes are never requested by our support team over chat or email. If you receive such a request, do not respond — report it immediately using the live chat channel after login.
When these terms change, the updated version appears on this page. To request a copy of your stored data or to ask a specific question about how your information is used, contact us through the email route in your account settings.
Real questions about how these terms work in practice — account access, wallet transactions, and what to do when something needs reviewing.
Yes. Every transaction you initiate through OVO, LinkAja, or QRIS on this platform is covered by these terms on the mafiacuan side. The payment provider's own conditions apply to their processing layer separately. Your transaction record in the account dashboard shows both the platform status and the payment reference.
Open a live chat session after login and reference the transaction ID shown in your wallet ledger. The support agent will review the transaction against the policy version in effect at the time. If the issue is not resolved through chat, escalate by email with your account ID and transaction reference included.
We update terms when services change or local regulations require it. The revised version is posted on this page with a new effective date. For changes that materially affect your rights, we send a notification to the email address registered on your account before the change takes effect.
Log in and open the account dashboard. The wallet ledger and full transaction history are there without needing a separate request. Records include every OVO, LinkAja, and QRIS movement linked to your account, along with the date, amount, and status of each transaction.
Account and transaction data is handled according to our privacy notice, accessible from your account settings. We do not sell personal data. Data may be shared with payment processors like OVO and LinkAja only to the extent needed to complete your transactions, and with any authority required by applicable local law.
Access to mafiacuan depends on local law and is available only where permitted. If regulations in your region change, you should check whether continued access is lawful. Our support team can help with availability questions — reach us through live chat after login or by email through your account settings.